From:                              route@monster.com

Sent:                               Thursday, December 29, 2016 6:20 AM

To:                                   hg@apeironinc.com

Subject:                          Please review this candidate for: csr dallas

 

This resume has been forwarded to you at the request of Monster User xapeix03

Zach Protzman 

Last updated:  08/24/15

Job Title:  no specified

Company:  Apeiron, Inc.

Rating:  Not Rated

Screening score:  no specified

Status:  Resume Received


Bonham, TX  75418
US

Mobile: 903-436-0994   
Home: 903-640-0928
protz.email@gmail.com
Contact Preference:  Mobile Phone

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Summary Section

 

 

RESUME

  

Resume Headline: Zach Protzman - Tech Specific

Resume Value: nqyusnbq9qch9nzn   

  

 

 

 

Zach Protzman

311 W 5th Street Bonham, TX 75418  903-436-0994 

Environment

Call Center, Customer Care, Technical Support, Analysis, Technical

Related Experience

Computer Hardware & Software

Mobile Data

ISP and HSIA

Client/Server

 

Support Skills

 

 

Hardware – Desktops, Notebooks, Consoles, Home Networking, STBs, Peripherals, Personal Media Devices, Wireline and physical network installation, CPE

 

Software – Installation/Upgrade, Office, Virus Protection, Browsers, Apps, CMS, Media, VMware, Mobile Device Management

 

OS – MS Windows up to Windows 10, MAC OS X, Linux (Ubuntu, Red Hat)

 

Protocols, Services, and Topologies – TCP/IP, VDSL, Fiber, SMTP/POP/IMAP, VoIP, WiFi

 

Mobile Data – BlackBerry, Android, iOS, MS Mobile

 

Mail Platforms – BlackBerry Enterprise Server, BlackBerry Internet Services, BlackBerry Cloud, BlackBerry Mobile Fusion, Office365

 

Server Platforms – MSDE and SQL, Windows Server/Active Directory, Exchange 2003-2010, Lotus Domino, MAPI/CDO, .NET

 

 

 

 

 

Related Work History

 

 

 

Premises Technician

AT&T, Richardson, TX

2015

Enterprise Technical Support

Research In Motion, Irving, TX

2010-2012

Technical Support

T-Mobile Hotspot, Frisco, TX

2005-2010

Technical Support

Stream, Carrollton, TX

2000-2003

 

Your Name

Address, phone, fax, email

 



Experience

BACK TO TOP

 

Job Title

Company

Experience

Technical Support Specialist

BlackBerry

- Present

 

Additional Info

BACK TO TOP

 

Desired Salary/Wage:

30,000.00 - 60,000.00 USD yr

Current Career Level:

Experienced (Non-Manager)

Years of relevant work experience:

7+ to 10 Years

Date of Availability:

Within 2 weeks

Work Status:

US - I am authorized to work in this country for any employer.

Active Security Clearance:

None

US Military Service:

Citizenship:

US citizen

 

 

Target Job:

Target Job Title:

Technical Support Specialist

Desired Job Type:

Employee

Desired Status:

Full-Time

 

Target Company:

Company Size:

Industry:

Internet Services
Computer/IT Services

Occupation:

Customer Support/Client Care

·         General/Other: Customer Support/Client Care

·         Technical Customer Service

 

Target Locations:

Selected Locations:

US

Relocate:

Yes

Willingness to travel:

Up to 25% travel

 

Languages:

Languages

Proficiency Level

English

Fluent